• Define and execute the company-wide technology strategy
• Build and maintain a scalable technology roadmap aligned with growth
• Lead platform evolution, including inspection tools, mobile field tech, and reporting systems
• Drive system integrations between internal platforms and insurance carrier systems
• Oversee IT infrastructure, security, and compliance (SOC 2 Type II focus)
• Identify and implement automation, AI, and data-driven solutions
• Manage technology vendors, partners, and budgets
• Establish architecture standards, governance, and development best practices
• Partner directly with executive leadership to align technology with business outcomes

• Executive-level ownership of all technology decisions
• Direct impact on scaling a national operation
• Opportunity to modernize and shape core platforms and data strategy
• High visibility with leadership and key stakeholders
• A true blend of strategy + execution

• 15+ years in IT, with 7–10+ years in senior leadership (CIO, CTO, VP, etc.)
• Proven experience leading technology strategy in a growing organization
• Strong background in systems integration, infrastructure, and platform development
• Experience managing large-scale implementations and digital transformation
• Track record of managing vendors, partners, and significant technology budgets
• Ability to translate business needs into scalable, practical solutions

• Experience with SOC 2 Type II compliance and security frameworks
• Background in insurance, insurtech, or field service environments
• Familiarity with API integrations and data exchange ecosystems
• Exposure to AI, automation, and analytics-driven operations
• PMP, Agile, or Scrum certifications

• Build instead of maintain
• Influence business strategy, not just support it
• Own outcomes, not just systems

AI Automation Engineer

Location: Dallas, TX (on-site)

Salary Range: $80k to $110k + bonus

Position Overview

We are seeking an AI Automation Engineer to help design, build, and deploy AI-powered workflows and automation systems across the organization.

This role will work closely with leadership and operational teams to identify opportunities where artificial intelligence and automation can streamline processes, improve productivity, and enhance customer experiences.

The ideal candidate is curious, highly analytical, and passionate about applying AI tools to real business challenges. This is an excellent opportunity for someone early in their career who wants to be at the forefront of implementing AI within a growing organization.

Key Responsibilities Will Include:

AI Workflow Development

• Build and deploy AI-driven workflows and automation systems
• Develop AI agents that support internal operations, sales, customer support, and administrative functions
• Integrate AI tools with existing business systems and platforms

Process Automation

• Analyze business processes to identify opportunities for automation
• Reduce manual tasks through intelligent workflow design
• Support the development of automation strategies across departments

System Integration

• Connect AI tools with internal software platforms, CRMs, and operational systems
• Work with APIs and automation tools to create seamless system integrations

Data & Performance Monitoring

• Monitor the performance of AI systems and automation tools
• Identify opportunities to improve workflow efficiency and reliability
• Support ongoing optimization of automation processes

Cross-Department Collaboration

• Work with teams across operations, sales, marketing, HR, and customer service
• Help implement AI solutions that support departmental productivity

Qualifications

• Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related field
• Strong interest in AI, automation, and emerging technologies
• Experience with workflow automation tools or scripting languages
• Basic understanding of APIs, integrations, and system architecture
• Strong analytical and problem-solving skills
• Ability to translate business problems into technical solutions

Preferred Skills

• Experience with AI tools, automation platforms, or agent-based workflows
• Familiarity with Python, JavaScript, or automation scripting
• Experience with data analysis or process improvement initiatives
• Exposure to prompt engineering or AI workflow design

What Success Looks Like

Within the first year, this role will:

• Build multiple AI-driven workflows that eliminate manual tasks
• Help automate operational processes across several departments
• Support the deployment of AI agents that improve internal productivity
• Contribute to measurable efficiency improvements within the organization

Director of AI & Business Automation

Location: Dallas, TX (Hybrid – 2 to 3 days in office)

Salary Range: $175k – $225k + 20% to 30% bonus potential

Position Overview

We are seeking a highly innovative Director of AI & Business Automation to lead the design, development, and implementation of artificial intelligence systems and AI agents across our organization.

This role will focus on identifying opportunities to leverage AI to improve operational efficiency, increase productivity, enhance customer experience, and drive revenue growth. The ideal candidate will work cross-functionally across all departments including operations, sales, finance, HR, and customer support to analyze existing workflows and implement intelligent automation solutions.

This individual will serve as the internal leader responsible for transforming business processes through the strategic use of AI technologies.

Key Responsibilities Include:

AI Strategy & Implementation

• Lead the company’s AI automation strategy and implementation roadmap
• Identify opportunities to deploy AI tools and agents that improve operational efficiency and productivity
• Design and implement AI solutions that streamline workflows and eliminate manual tasks

Business Process Analysis

• Work closely with leadership and department heads to evaluate existing processes
• Spend time embedded within departments to analyze workflows, inefficiencies, and automation opportunities
• Conduct operational assessments to identify areas where AI can improve performance, reduce costs, and increase output

AI Agent Development

• Design, deploy, and manage AI agents that automate business processes
• Implement AI solutions that support customer service, sales enablement, internal operations, and administrative workflows
• Integrate AI technologies into existing systems and platforms

Performance Optimization

• Measure the effectiveness of AI implementations through defined KPIs
• Continuously refine and improve AI systems to maximize performance and ROI
• Monitor system performance and ensure solutions remain aligned with business objectives

Cross-Functional Collaboration

• Partner with department leaders to drive AI adoption across the organization
• Train internal teams on the use of AI tools and automation systems
• Serve as the internal subject matter expert on AI innovation and automation best practices

Qualifications

• 5+ years’ experience in automation engineering, AI implementation, systems architecture, or related fields
• Proven experience implementing automation or AI solutions that improve operational efficiency
• Strong understanding of AI agents, LLM workflows, and automation platforms
• Experience with workflow automation tools, APIs, and system integrations
• Ability to analyze complex business processes and design scalable solutions
• Strong communication skills and ability to work across multiple departments
• Entrepreneurial mindset with a passion for innovation and continuous improvement

Preferred Skills

• Experience with AI agent frameworks and automation platforms
• Knowledge of data analysis and process optimization methodologies
• Experience implementing AI in business operations, customer service, or sales environments
• Familiarity with prompt engineering, automation pipelines, and system integrations

What Success Looks Like

• Within the first 12 months, this role will:
• Identify and automate high-impact workflows across multiple departments
• Deploy AI agents that significantly improve productivity and operational efficiency
• Improve customer experience through AI-enabled service and communication systems
• Reduce manual processes and operational friction across the organization

Impact of the Role

This position will play a critical role in transforming how the organization operates by leveraging AI to increase productivity, reduce operational inefficiencies, and unlock new opportunities for growth.

The PEO Sales Consultant is responsible for generating new business within the small-to-mid-size employer market by positioning TrendHR’s PEO services as a strategic solution for HR, payroll, benefits, and risk management needs.

This role requires a strong hunter mentality, a consultative sales approach, and the ability to build trust quickly with business owners, CFOs, HR leaders, and operational executives. You will manage the full sales cycle—from prospecting and discovery to pricing, proposal delivery, and closing—while partnering closely with our internal underwriting, HR, and operations teams to ensure a seamless client onboarding experience.

Key Responsibilities

Business Development & Territory Management

• Prospect, qualify, and acquire new business within assigned DFW territory

• Develop and maintain a strong referral network among CPAs, brokers, bankers, chambers, and local business organizations

• Execute a consistent weekly activity cadence (calls, meetings, drop-ins, networking events)

Consultative Sales Execution

• Conduct discovery meetings to evaluate prospect needs, pain points, headcount, and suitability for PEO

• Build and present customized PEO solutions including payroll, HR services, employee benefits, workers’ compensation, risk management, and technology

• Deliver proposals, explain pricing models, negotiate terms, and close business with decision-makers

Client Onboarding & Internal Collaboration

• Partner with underwriting, HR, and operations to ensure accurate pricing and smooth client transition

• Participate in kickoff calls and handoff meetings to set clients up for long-term success

• Maintain CRM documentation, forecasting, and pipeline accuracy

Market Knowledge & Brand Representation

• Represent TrendHR at community events, networking groups, chamber meetings, and industry associations

• Stay informed on HR trends, employment regulations, local business climate, and competitive landscape

• Promote TrendHR’s mission: “Do what you do best. Let us handle the rest.”

The Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers’ equipment issues, and effectively addressing their inquiries. They will work in a fast-paced environment, examining, questioning, and resolving complex technical issues with precision and expertise. 

A successful candidate must be able to:

• Manage a high volume of incoming phone calls and emails from customers.

• Analyze, question, and troubleshoot technical issues customers present, ensuring an accurate representation of their problems.

• Guide customers through step-by-step troubleshooting processes, ensuring clear communication and accurate resolution of technical problems.

• Demonstrate excellent communication skills to convey technical information to customers effectively.

• Maintain detailed and accurate records of customer interactions, inquiries, troubleshooting steps, and resolutions in the ticketing system.

• All other duties assigned.

A successful candidate will demonstrate:

• Commitment to the empathy of the customer.

• The ability to critically analyze, research, and verify information through online resources,and manuals.

• Desire to be a team player and eager to learn and master new technical topics.

• A commitment to a 40-hour work week with a rotating Saturday shift.

Qualifications:

• Ability to thrive in a fast-paced environment, adapt to changing priorities and deliver timely solutions to customers.

• Excellent verbal and written communication skills to explain technical concepts to customers clearly and concisely.

• 2+ years of customer service is a plus. 

Physical Requirements: 

• This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

EG4 Electronics Perks:

• Medical. 

• Dental. 

• Vision. 

• Supplemental life.

• PTO.

• Company-branded merchandise.

• Community events.

• Company-funded continued education opportunities.

• Discounts and perks through locally owned businesses.

• Perform inventory management using RF scanners and warehouse systems
• Pick, pack, and prepare orders for shipment
• Load and unload materials using pallet jacks and forklifts (preferred)
• Assist with shipping and receiving activities and documentation
• Safely handle materials and perform heavy lifting as required
• Maintain a clean, organized, and OSHA-compliant work environment
• Operate warehouse equipment including reach trucks and pallet jacks
• Utilize inventory and order systems (AS400/WMS preferred)
• Support production or distribution operations as needed

• Prior warehouse or distribution experience preferred
• Forklift experience preferred (certification a plus)
• Experience with RF scanners and inventory systems preferred
• Ability to lift up to [insert weight] lbs and stand for extended periods
• Strong attention to detail and safety practices
• Dependable, punctual, and team-oriented
• Mechanical aptitude is a plus

• Must be able to pass a pre-employment drug screen
• Must be authorized to work in the U.S.
• Must be able to meet attendance and performance standards

• Temp-to-hire pathway to full-time employment
• Competitive pay and consistent hours
• Opportunity for advancement
• Supportive work environment

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Fleet Coordinator

Location: Rockwall, Texas (In-Office)
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Compensation: $60,000–$65,000 annually

Job Type: Temp-to-Hire (conversion possible anytime within first 6 months)

We are partnering with a growing and innovative organization in Rockwall seeking a highly organized Fleet Coordinator to manage daily operations for a large company vehicle fleet consisting primarily of electric vehicles, along with several additional gas-powered company vehicles.

This is a hands-on operational role ideal for someone who thrives on organization, communication, and keeping moving parts running smoothly. The Fleet Coordinator will serve as the central point of contact for drivers, vendors, maintenance providers, and internal leadership to ensure the fleet remains safe, compliant, and fully operational.

Key Responsibilities of the Fleet Coordinator

• Coordinate daily operations of approximately 85–90 company vehicles
• Schedule and track preventive maintenance, inspections, repairs, and service appointments
• Monitor vehicle utilization, condition, and readiness
• Maintain accurate fleet records, registrations, and documentation
• Coordinate vehicle assignments, check-ins, and check-outs with employees
• Track and manage charging logistics and usage for electric vehicles
• Work with vendors, service centers, and insurance providers to resolve issues
• Manage accident reporting, repair coordination, and claim documentation
• Monitor driver compliance with company policies and safety procedures
• Track licensing, registration renewals, and insurance documentation
• Maintain spreadsheets, logs, and internal tracking systems
• Support leadership with reporting, operational updates, and recommendations

Qualifications

• 2+ years of experience in fleet coordination, operations, logistics, facilities coordination, or administrative operations support
• Strong organizational and time-management skills
• Ability to manage multiple priorities and deadlines
• Strong communication skills and customer-service mindset
• Proficiency with Microsoft Excel and general office software
• Experience coordinating vendors or service providers
• Ability to problem-solve and make decisions independently
• Detail-oriented and process-driven

Preferred (but not required):

• Experience managing vehicle fleets
• Exposure to EV fleets or charging logistics
• Experience working with maintenance schedules, registrations, or compliance tracking

What We’re Looking For

The ideal candidate is dependable, proactive, and comfortable taking ownership of a process. This person keeps things organized, anticipates issues before they become problems, and enjoys being the go-to resource that keeps operations running efficiently.

Employment Details

This is a temp-to-hire opportunity, with the potential to transition to permanent employment anytime within the first six months based on performance and business needs.

Upon permanent hire, employees receive:

• 401(k) with company matching
• Medical, dental, and vision insurance (affordable and comprehensive)
• Paid time off
• Supportive team environment and positive workplace culture
• Advancement opportunities within the organization

• Provide administrative and operational support to executive leadership, including calendar management, travel coordination, and meeting logistics
• Draft, proofread, and edit internal and external communications, presentations, reports, and confidential correspondence
• Serve as a gatekeeper for executive offices by prioritizing requests and managing inquiries
• Coordinate and prepare materials for executive, board, and strategic planning meetings; document and follow up on action items
• Track deadlines and deliverables for projects and initiatives
• Facilitate communication between executives and internal departments, partners, and external stakeholders
• Support special projects, research, and strategic initiatives as requested
• Maintain strict confidentiality when handling sensitive information
• Perform additional duties as assigned

• Communicate with clients to define project scope, goals, and deliverables
• Monitor the daily progress of active projects and work orders
• Maintain detailed records in the Facil IT system
• Track and manage budgets; implement cost-saving measures as needed
• Provide regular updates to internal teams and clients
• Perform quality control throughout all stages of each project
• Upload and manage subcontractor financial documents
• Troubleshoot and resolve any issues or technical challenges
• Coordinate project correspondence, including proposals, bids, and emails
• Keep project tracking spreadsheets up to date
• Ensure all client deadlines are met

• Communicate job site hazards to subcontractors
• Ensure compliance with client-specific safety protocols